customerservice@sybianworld.com
1-888-270-2776
Please try our offices during our normal business hours. Thank you.
To
better serve you, we have some of our Frequently Asked Questions below:
Q: How do I cancel my account?
Q: What is my username and password?
Q: My username and password do not work, what do I do?
Q: What site did I join?
Q: How will I be billed?
Q: I need to update my credit card number or expiration
date for my membership, how do I do this?
Q: What billing name will appear on my credit card statement
for membership fees?
Q: I am having trouble canceling my account, what do
I do?
Q: My credit card was billed, what is this for?
Q: I have Quicktime questions?
Q: I still need help, who do I contact?
If you
are experiencing problems gaining access to our sites or watching
videos, please read our Quicktime questions FAQ below:
How do I cancel my
account?
Please click
here. Your account
will be cancelled by entering the information required, and you will
not see future billings.
What is my username
and password?
Please click
here. Enter in your
email address used for membership, and your username and password
will be instatly emailed to you.
My username and password
do not work, but i am in good standing?
Please click
here. Enter in your
email used for membership, and your username and password will be
emailed to you, your account may have been blocked because of abuse
and a new password would have been assigned to you.
What site did I join?
Please click
here. Enter in your
credit card number used for membership, and your username and password
will be displayed, along with the website that was joined.
How will I be billed?
Your account
will be billed for the full 30 day membership fee. Please read our policy
page for complete details. If you wish to cancel now, please click
here. Enter in the
credit card number used for membership, and click cancel. Your account will be cancelled, and you will not see future
billings.
I need to update my
credit card number or expiration date for my membership, how do
I do this?
You will need
to contact our Customer Service Department, e-mail, customerservice@sybianworld.com OR dial 1-888-270-2776. Please
be prepared to provide the username or credit card number associated
with the membership.
What billing name
will appear on my credit card statement for membership fees?
Your membership
fees will appear on your credit card statement with the descriptor
of: G Picasso Productions Inc.
I am having trouble
canceling my account, what do I do?
If you have
tried to use the automated page or do not
have the information required to cancel, please contact our customer
service department, via e-mail: customerservice@sybianworld.com
My credit card was
billed, what is this for?
We bill monthly
membership fees for our websites. To find out which website you have access to, please click
here. Enter in your
credit card number used for membership, and your username and password
will be displayed, along with the website that was joined. If you wish to cancel now, Please click
here. Enter in the
credit card number used for membership, and click cancel. Your account will be cancelled, and you will not see future
billings.
I have Quicktime
questions
Here
are basic Quicktime answers. If this does not solve your problem
then email customerservice@sybianworld.com.
I still need help,
who do I contact?
If you have
further questions or concerns, please contact: customerservice@sybianworld.com. We will be happy to assist you. |
